Kendall Castillo

Kendall Castillo is an experienced professional with a focus on customer service and advocacy coaching. Currently serving as an Advocacy Coach at Foundever since August 2022 and as a Customer Service Agent at SYKES Costa Rica since July 2021, Kendall has developed strong skills in client interaction and support. Previous roles include an inspector of quality control at Fibras de Centroamérica, where responsibilities involved ensuring the quality of final products before delivery to clients, and a professor at Municipalidad de Cartago, providing training in digital literacy and Microsoft applications. Educational background includes studies in Business Administration at Universidad Americana, advanced English at Centro Académico de Cartago, and industrial engineering at Universidad Americana.