Foundever
Kendall Castillo is an experienced professional with a focus on customer service and advocacy coaching. Currently serving as an Advocacy Coach at Foundever since August 2022 and as a Customer Service Agent at SYKES Costa Rica since July 2021, Kendall has developed strong skills in client interaction and support. Previous roles include an inspector of quality control at Fibras de Centroamérica, where responsibilities involved ensuring the quality of final products before delivery to clients, and a professor at Municipalidad de Cartago, providing training in digital literacy and Microsoft applications. Educational background includes studies in Business Administration at Universidad Americana, advanced English at Centro Académico de Cartago, and industrial engineering at Universidad Americana.
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Foundever
37 followers
As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.