Lisa Cowsert is a seasoned professional with extensive experience in client services, operations, and account management. Currently serving as Sr. Director of Account Management at Foundever since November 2025, Cowsert previously held the position of Sr. Director of Operations at SYKES from June 2017 to April 2023, leading operations for a prominent BPO organization. Cowsert's career also includes various roles at Frontier Communications, where responsibilities ranged from Sr. Systems Analyst to Director of Strategic Partnerships between 2001 and 2010. An educational background includes a Master's degree in Organizational Leadership from the University of Arizona and a BBA in Human Resources Management from Strayer University-Maryland.
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