Lorenz Hibo is a pragmatic leader with 17 years of experience in the BPO industry, including 15 years in leadership roles. Currently serving as a Senior Operations Manager at Foundever since 2022, Lorenz is responsible for program performance analysis, personnel activities, and client issue resolution. Previously, Lorenz held key positions at ServiceSource, Teleperformance Philippines, Sitel, and Transcom, where they demonstrated strong operational and sales management skills. Lorenz is also pursuing a Bachelor of Business Administration with a focus on Marketing at Divine Mercy College.
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