Lúcia Andrade

Lúcia Andrade is a Global Executive Director with expertise in Conversational AI, voicebots, and chatbots, focusing on global delivery and strategy as well as digital transformation. They have over 15 years of experience in communication and technology, managing teams and vendors across Brazil, Europe, and the United States. Lúcia has held multiple positions, including Account Manager and Project Manager, and has worked with notable clients such as Citibank, Walmart, and HBO Latam. Currently, Lúcia is pursuing a degree in Comunicação Social - Publicidade e Propaganda at Escola Superior de Propaganda e Marketing.