Margaret King is a Customer Success Director at Foundever, leveraging extensive experience in customer service and contact center management. Previously, Margaret held leadership roles including Head of Business Operations at Sit-Up Channels, where significant revenue and operational improvements were achieved, and Project Manager at A2Dominion Housing Group, focusing on process efficiency. Known for implementing Lean and Six Sigma methodologies, Margaret has driven transformations across various organizations, resulting in notable cost savings and enhanced customer satisfaction. Margaret is a Fellow of the Chartered Management Institute and holds multiple certifications including a Black Belt in Six Sigma.
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