Marko Nikolic is a Project Delivery Manager and Solution Architect with over 9 years of experience in driving enterprise-scale digital transformation across SaaS, CX, and CCaaS. They currently lead delivery at Foundever, managing the full lifecycle of Genesys Cloud programs while coordinating cross-functional teams and optimizing project outcomes. Previously, Marko served as a Solution Consultant at JAGGAER, mentoring teams and leading complex implementation projects. Their educational background includes vocational engineering in traffic engineering and a master’s degree in electrical and computer engineering focused on E-business.
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