Michael Anthony Lopez is an experienced business professional currently serving as a Business Unit Director at Foundever since March 2022, following a successful tenure at Sitel from February 2012 to April 2022, where roles included Operations Manager and other leadership positions. Lopez has a proven track record in managing sales and customer service teams, developing action plans to enhance delta conversion metrics and Net Promoter Score (NPS). Notable achievements include training and onboarding new associates, coaching teams to improve key performance indicators, and actively engaging in performance management strategies. Lopez holds an Engineer's degree in Systems Engineering from Universidad Centroamericana, Managua, obtained between 2009 and 2013.
This person is not in any teams
This person is not in any offices