Nelly Serveaux

Nelly Serveaux has extensive experience in customer service and training management, beginning with a role as a customer service advisor at Team Partners Telecommunications from January 2007 to August 2008. Nelly then advanced to Foundever, where responsibilities included positions such as Trainer Consultant, Performance Improvement Project Manager, and Quality Training Coordinator from January 2020 to November 2022. Key duties encompassed project management, quality assurance, training development, and continuous improvement initiatives. Nelly holds a VAE formateur pour adultes degree from AFPA and is pursuing a Level 6 QHSE qualification at IFOP, alongside other educational credentials in economic and social sciences, healthcare careers, and professional training.