Quondra Johnson

Quondra Johnson is a seasoned professional in customer experience management, currently serving as a Senior CX Manager for Quality at Foundever since August 2022. With extensive experience at Sitel Group from November 2004 to July 2024, Quondra held multiple leadership roles, including Senior Quality Manager, Senior Operations Manager, and Manager of Site Operations. Quondra's academic credentials include a Bachelor of Science in Sociology from Mississippi State University and a Master of Science in Family Counseling from The University of West Alabama.