Richard Ramzy is a Senior Performance Improvement Manager at Foundever, a position they have held since 2026. With three years of prior experience in quality assurance within the call center industry, Richard's career spans roles from Quality Assurance Analyst to Quality Assurance Supervisor at Teleperformance. They earned a Bachelor's degree in Computer and Management from a high institution for Computer and Management, graduating in 2013. Richard is dedicated to improving quality through data analysis and action planning, seeking new opportunities to leverage their skills and gain further knowledge.
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