Ryan Duran has extensive experience in leadership development and customer service management, having held various significant roles across multiple organizations. At Foundever, Ryan served as Leadership Development Manager and Senior Manager of Leadership Development for North America from March 2023 to April 2025. Prior to that, Ryan worked at L Brands as a Customer Service Supervisor from May 2006 to November 2013. Ryan's tenure at Sitel spanned from February 2014 to February 2021, where responsibilities included Escalations and Agent Support Supervisor and Leadership Development Specialist. Most recently, Ryan functioned as Leadership Development Manager for North America at Sitel Group from August 2022 to March 2023. Ryan earned a Bachelor's degree in Psychology from California State University-Sacramento between 2003 and 2005.
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