Sam Phin is currently the VP of Data and Analytics for EMEA at Foundever, specializing in contact centers, AI, and customer experience. Previously, Sam held various roles at Webhelp, including Senior Analytics Consultant and BI & Insight Manager, where they led analytics projects and client solutions. Sam also served as Managing Director of Sales at MOJO-CX© and Practice Director of Data Science & Analytics at Gobeyond Partners. Their earlier experience includes positions at Tesco, focusing on performance insights and resource planning. Sam earned a degree in Web Design and Development from the University of Abertay Dundee.
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