Siyamthanda Danster is an experienced professional in operations management and team leadership, currently serving as a Seconded Operations Manager at Foundever since August 2023. With a strong background in analyzing call center trends, conducting performance reviews, and implementing operational strategies, Siyamthanda has held various roles including Team Manager and Operations Manager at Marketing Town, where responsibilities included overseeing team performance and developing procedural efficiencies. Previous experience encompasses positions such as Team Lead at ADITUS AUDIENCE ACQUISITION LIMITED and Project Support Coordinator at EMPIRE GROUP LEGACY, with a robust foundation in customer service from early roles at Mr. Delivery USA and MULTICHOICE SUPPORT SERVICES. Siyamthanda holds a Higher Certificate in Business Administration from the University of the Western Cape.
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