Thiago Burger is a Senior Manager of Quality, Processes, and Continuous Improvement with 15 years of experience in project management. Thiago has a strong foundation in planning, problem-solving, and teamwork, focusing on efficiency, performance, and high operational standards. Previously, Thiago served as a Supervisor of Projects at CB Contact Center and as a Mid-Level Project Analyst at Casa Bahia Contact Center. Thiago holds a Bachelor's degree in Computer Science from Universidade Paulista, which they completed in 2013. Currently, Thiago is engaged in various roles, including as a Senior Manager at Foundever, with interests in risk management, process optimization, and ensuring compliance.
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