Valeria Castro is a seasoned professional in technical operations and account management, currently serving as a Technical Operations Manager at Foundever since January 2023. Prior experience includes roles as an Account Supervisor and Team Manager at Sitel Group from March 2021 to December 2022, and a Technical Support Specialist at SYKES Costa Rica from July 2020 to March 2021. Valeria holds a Bachelor of Business Administration (BBA) from Universidad de Costa Rica, completed in 2019, and is pursuing a Master of Business Administration (MBA) from the same institution, expected to be completed in January 2026.
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