Kevin Mercer

Kevin Mercer is an accomplished professional specializing in account management and customer service. Currently serving as a Major Account Support Specialist at Four Hands since February 2020, Kevin collaborates with National Account Executives to enhance customer relationships and improve service quality through analytical problem-solving and interdepartmental communication. Prior experience includes a role as a Management Team Member at FW Webb, where Kevin fostered relationships with stakeholders to boost referral revenue and assisted in pricing strategies for large clients. Kevin's early career at Assumption College's Athletic Department involved managing game-day operations and fundraising efforts, complemented by a Bachelor’s degree in Marketing from Assumption University.