Charan Krishnan is a Senior Customer Success Manager at FourKites, bringing over 10 years of experience in customer success and support within the SaaS industry. Previously, Charan held roles at Freshworks and Zomentum, where they focused on customer retention, onboarding, and implementing business solutions. Charan's earlier experience includes technical support positions with Sitel Group and HCLTech, further enhancing their expertise in customer advocacy and account management. Charan earned a Bachelor of Technology in Computer Science from Shanmugha Arts, Science, Technology and Research Academy.
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