Vigneshwer Hariharan

Customer Success Manager at FourKites

Vigneshwer Hariharan has a diverse work experience in various customer-focused roles. Vigneshwer began their career at HCL Technologies as a Graduate Software Trainee, where they interacted with global users and responded to technical issues and requests. Vigneshwer then joined Wasel Exchange S.A.O.C as a Customer Service Executive, where they provided excellent customer service and handled various transactions such as currency exchange and remittance. Vigneshwer was later promoted to the position of Branch Head, where they continued to deliver exceptional customer service and managed branch operations. Vigneshwer then worked at Groupon as a Customer Support Representative, handling customer issues and troubleshooting errors. Currently, they are a Customer Success Manager at FourKites, Inc., where they have held multiple positions including Senior Associate and Associate Project Manager. In their current role, Vigneshwer ensures the success of FourKites' customers, utilizing their strong customer service and technical skills.

Vigneshwer Hariharan began their education in 2003 at Kendriya Vidyalaya where they studied business and commerce. Vigneshwer attended this school until 2011, completing their secondary education. Following that, from 2011 to 2014, they pursued their Bachelor's degree in Computers at VELS University.

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Timeline

  • Customer Success Manager

    June, 2022 - present

  • Technical Account Manager

    February, 2021

  • Associate Project Manager Customer Success

    May, 2020

  • Senior Associate Customer Success

    August, 2019