Matthew Gilbert

Matthew Gilbert has a diverse work experience, with their most recent position being Lead Technical Data Analyst at FoxGuard Solutions, Inc. Matthew joined the company in December 2015 and is currently in that role. Prior to that, they worked as an Engineering Technician at FoxGuard Solutions starting in April 2013.

Before joining FoxGuard Solutions, Matthew was employed at NewBold Corporation, TSI Division from February 2006 onwards, where they held the position of Retail Systems Support, Lead Technician. In this role, they established a retail store support helpdesk, trained helpdesk technicians, and created training and support knowledge-base documentation.

Matthew also has experience working at IBM as a Systems Services Representative from 1999 to 2003 and at Technology Service Solutions as a Customer Service Representative from 1995 to 1999. In these roles, they performed customer service, problem determination, and repair on various types of equipment.

From their work experience, it can be inferred that Matthew has a strong technical background and a demonstrated ability to lead and train others in a support environment.

Matthew Gilbert attended East Carolina University from 1987 to 1992, where they obtained a Bachelor of Science Professional degree in Political Science. Following this, from 1993 to 1996, Matthew pursued further education at ECPI University, earning an Associate of Arts and Sciences degree in Computer Electronics Technology.