Katie Hébert has a diverse work experience spanning various roles and industries. In their most recent role as the Director of Operations at FPFX Technologies, they oversaw the company's operations. Prior to that, they worked as a Consultant at their own company, Katie Hebert Consulting LLC.
Katie also held the position of SVP Customer Success at Enru Logistics and Postal Optimization, where they consistently exceeded customer expectations and implemented a new Transportation Management System. At Continuum, they served as the Vice President of Operations, contributing to the development of a new business segment and collaborating with vendors for pricing negotiations and logistics.
Before that, they held key leadership positions at GardaWorld, including Vice President of Brand Innovation and Strategy, Senior Director of Strategic Initiatives, Director of Strategic Initiatives, and Director of Transformation and Client Onboarding. In these roles, they managed critical projects, supported the leadership team during the COVID-19 crisis, and implemented process improvements.
Katie also has experience as a Business Analyst at Dollarama, where they managed operational projects and ensured the team was equipped to handle changes. Additionally, they worked as a Lecturer and Instructor at HEC Montréal and held roles as a Field Coordinator and Research Assistant at Université du Québec à Trois-Rivières.
Katie'searlier work experience includes roles at Jetsgo Montréal and Abitibi-Consolidated. Overall, Katie Hébert has a strong background in operations management, strategic initiatives, and customer success.
Katie Hébert holds a Master of Science (MS) degree in Logistics from HEC Montréal. Katie also has a Bachelor of Business Administration (BAA) degree in Logistics from Université du Québec à Trois-Rivières. In addition, they received a Bachelor of Business Administration (BAA) degree in Accounting from Concordia University. Katie completed a BEPEP degree from UQAM | Université du Québec à Montréal, although the field of study for this degree is not specified.
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