Halimatou Diallo

Halimatou Diallo is an experienced customer service professional with a strong background in logistics and sales. Currently serving as a Customer Services Agent at Fracht AG since January 2019, Halimatou quickly responds to customer requests for sea or air quotations, manages shipment tracking, and oversees invoicing. Previous roles include Customer Service Agent at Global Business Services and Sales Representative at IB Sénégal, where responsibilities encompassed commercial presentations, sales of hardware and software, CRM management, and telemarketing. Halimatou holds a Master 1 in Marketing et stratégies commerciale from Bordeaux Management School Dakar, a Licence 3 in Marketing-vente from Sup Deco Dakar, and a Licence 2 in Droit from Université Kofi Annan de Guinée.