Brian Timberlake

Brian Timberlake is a seasoned professional with extensive experience in service delivery and management across various technology companies. Currently serving as President and Owner of Franklin Computer Services since May 2023, Timberlake previously held the position of Service Delivery Executive at New Era Technology, where responsibilities included developing customer satisfaction metrics and managing a team of Service Delivery Managers. Prior roles include Service Delivery Director of the Americas at Global Convergence, Sr. Account Manager at Strategic Staffing Solutions, and Program Manager at JP Morgan Chase, showcasing a strong focus on client satisfaction, project management, and team leadership. Timberlake’s career began in network administration and engineering, supported by a Bachelor's degree in Computer Science from Muskingum University.