Melissa Gutierrez currently serves as the Immediate Past Chair of the Board. Melissa is the SVP and General Manager with Synchrony, where she leads the rapidly growing Pets Best Insurance business unit within the Care Credit portfolio and serves as a key partner to leaders across the Care Credit platform within Synchrony. Prior to joining Synchrony, Melissa held a number of positions at Nationwide Insurance, including positions in sales, strategy, marketing and finance across several business units including Nationwide Insurance, Nationwide Financial and Nationwide Better Health. Melissa holds the chartered life underwriter (CLU) designation, and in addition to her bachelor’s degree in Marketing from Franklin University, also holds an MBA from the University of Dayton. Melissa is currently the Chair of the Committee on Trusteeship Governance and serves on the Finance Committee.