Kyvern Rawlins

Kyvern Rawlins began their work experience in 2009 as a Collections Specialist at Capital Management Services, LP, where they demonstrated effective communication and negotiation skills while maintaining a professional image with customers. They also gained experience in data entry and skip tracing.

In 2010, Kyvern joined HSBC as a PFS-Credit Operations manager, where they managed collection processes for delinquent accounts and prepared detailed risk assessment reports for extending credit or lending money.

In 2012, Kyvern joined Bank of America as a Loan Foreclosure Operations Specialist, where they ensured compliance with regulatory laws and standards, reduced errors and delays through thorough verification processes, and proactively resolved problems. They were later promoted to the Home Loans Review Quality Assurance team.

Starting in 2015, Kyvern worked at QuikTrip as an Assistant Operations Manager, where they supported operation objectives and daily tasks, maintained tracking and reporting systems, and participated in program and process improvements.

Most recently, Kyvern joined FranklinCovey in 2020 as a System Analyst, where they support users with technical troubleshooting and software updates. They install new systems and update existing platforms to enhance functionality. They also briefly held the role of Online Communications Manager.

Kyvern Rawlins's education history includes pursuing a field of study in Communication and Media Studies at Buffalo State University. No specific start or end year for this educational experience is provided.