Michelle Cole

Michelle Cole currently serves as a Project Manager at Frankston City Council since June 2022. Prior to this role, Michelle held various positions at Datavoice Communications from September 2010 to June 2022, including Service Support Desk Manager, where responsibilities included coordination of resources across several Australian states and developing processes for high customer service standards. Earlier experience at 3D Networks spanned from January 2000 to March 2009, with roles such as National PMO Manager and State Deployment Manager, focusing on project management, customer service coordination, and staff management. Starting their career as a Customer Service Engineer, Michelle has consistently demonstrated expertise in customer solutions and technical support throughout their professional journey.