Deniz Müsellim

Deniz Müsellim has over 15 years of experience in the hospitality industry. Most recently, they served as the Head of CIP Services at Fraport TAV Antalya Airport. Prior to that, they worked as a Guest Relations Manager at Rixos Premium Belek and Fairmont Quasar Istanbul. They also held Guest Relations Manager positions at Accor Hotels and Radisson Blu Hotel Istanbul Şişli. Deniz Müsellim has experience as a Front Office Service Manager at Renaissance Polat Istanbul Hotel and as a Guest Relations Specialist at Courtyard by Marriott Istanbul International Airport. They also worked as a Spa Intercontinental Reception&Sales Responsible at InterContinental Hotels & Resorts. Early in their career, Deniz Müsellim worked as a Guest Relations Officer at Hillside Su Hotel/Antalya and Alarko Tourism Group.

Deniz Müsellim has a background in tourism and hotel management. They attended Anadolu Universitesi and obtained a degree in Halkla İlişkiler ve Tanıtım (Public Relations and Promotions). They also attended İsmet İnönü Anadolu Meslek Lisesi, where they studied Seyahat Acentacılığı (Travel Agency Operations).

In addition to their education, Deniz Müsellim has obtained several certifications. These include Train the Trainer from Fairmont Quasar Istanbul in March 2017, Exceptional Service Award from TripAdvisor in January 2015, Micros Training from Protel Bilgisayar A.Ş. in January 2014, İSG Risk Değerlendirme from Yankı Eğitim Danışmanlık Hizmetleri in April 2013, Telefonda Etkili İletişim ve Satış Arttırma (Upselling) Teknikleri from Akıl ve Yürek Eğitim ve Koçluk Hizmetleri in December 2012, GuestWare (Guest Loyalty, Service Delivery and Process Improvement Tool) Admin&Expert&Trainer for the whole Hotel users from VisiGlobe Technology in November 2012, Opera PMS Hotel Management System from Protel Bilgisayar A.Ş. in October 2012, and Professional Guest Relater from PDG Consultants in April 2007.