Fraport USA
Grace Hong is a seasoned marketing professional currently serving as the USA Marketing Manager at Fraport USA since March 2021. With previous experience as a Marketing Coordinator at Unibail-Rodamco-Westfield, Grace managed various campaign projects aimed at enhancing sales and customer engagement, including notable initiatives such as Restaurant Week and special holiday events. Additionally, Grace’s background includes roles in program coordination and marketing within the Leisure & Hospitality Industry Partnership and the Retail, Hospitality & Tourism Talent Network, focusing on relationship building and engagement strategies. Educational credentials include a Bachelor’s Degree in Hotel and Restaurant Management from Fairleigh Dickinson University and an MBA in Marketing from the Fairleigh Dickinson University Silberman College of Business.
Fraport USA
1 followers
Fraport USA is the developer and manager of retail, food and beverage concessions programs at: • Baltimore/Washington International Thurgood Marshall Airport (BWI) • Cleveland Hopkins International Airport (CLE) • Jet Blue's Terminal 5 at John F. Kennedy International Airport (JFK) • Nashville International Airport (BNA) • Newark Liberty International Airport - Terminal B (EWR) Founded in 1991, Fraport USA (formerly Airmall) was the first to launch street pricing and branded retail in-terminal in the U.S., creating the foundation for modern American airport concession development. Today, the model is known for creating a competitive environment among independent shop operators and the creative, best-of-breed concepts it produces in terms of service, quality, variety, and control for the airport. Over the years we have adapted our roles within our airports but never forgot that a positive experience for the traveler means a positive view of the airport, its airlines, and the community. Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG and a member of Fraport Group, one of the largest airport operators worldwide. We’re backed by an experienced workforce that understands passenger and airline needs and is committed to continuously improving the customer experience at airports. Fraport’s experience worldwide is the gold standard for customer-centric airport development, management, and concession operation. #ConnectingTheWorldWithTomorrow