Fraport USA
Robin Gibson is the Director of Quality Assurance at Fraport USA since January 2020. Before that, she worked at Philadelphia International Airport for over 15 years, where she held various roles such as Assistant Director of Aviation Business Development. She holds a Master of Business Administration (MBA) in Public Administration from Keller Graduate School of Management of DeVry University and a Bachelor of Business Administration (B.B.A.) in Human Resources Management/Personnel Administration from Fox School of Business at Temple University.
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Fraport USA
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Fraport USA is the developer and manager of retail, food and beverage concessions programs at: • Baltimore/Washington International Thurgood Marshall Airport (BWI) • Cleveland Hopkins International Airport (CLE) • Jet Blue's Terminal 5 at John F. Kennedy International Airport (JFK) • Nashville International Airport (BNA) • Newark Liberty International Airport - Terminal B (EWR) Founded in 1991, Fraport USA (formerly Airmall) was the first to launch street pricing and branded retail in-terminal in the U.S., creating the foundation for modern American airport concession development. Today, the model is known for creating a competitive environment among independent shop operators and the creative, best-of-breed concepts it produces in terms of service, quality, variety, and control for the airport. Over the years we have adapted our roles within our airports but never forgot that a positive experience for the traveler means a positive view of the airport, its airlines, and the community. Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG and a member of Fraport Group, one of the largest airport operators worldwide. We’re backed by an experienced workforce that understands passenger and airline needs and is committed to continuously improving the customer experience at airports. Fraport’s experience worldwide is the gold standard for customer-centric airport development, management, and concession operation. #ConnectingTheWorldWithTomorrow