Latoya Jackson

Latoya Jackson has a diverse range of work experience in the IT and technical support field. Latoya started their career as a Technical Analyst at Capital Holding Corporation in 1998. From there, they worked as a Senior Technical Specialist at Sanofi, providing technical phone support and troubleshooting for employees. Latoya also held the role of Senior IT Support Technician at Advogent, where they provided desktop support for clients via telephone and on-site visits.

Latoya then joined ImClone Systems as a Desktop Support/Helpdesk Technician, where they provided technical support for 1200 users, performed administration tasks, and maintained documentation and user guides. Latoya also worked at ITS and Innovative Technology Solutions, LLC as a Desktop Support Technician, where they focused on troubleshooting desktop operating systems and applications, interacting with vendors for hardware repairs, and deploying systems.

In recent years, Latoya worked as an Independent Beauty Consultant at Mary Kay Inc., where they provided beauty and skincare advice to clients. Latoya later transitioned to technology support roles, working as a Technology Support Specialist at Your Tech Team LLC and an IT Support Specialist at Frazier Industrial Company.

Throughout their career, Latoya has gained experience in various areas such as technical phone support, network administration, troubleshooting, and customer service.

Latoya Jackson attended Orange High School, where they studied from an unspecified start year until 1998. Latoya did not pursue a specific degree or field of study during this time. In 2013, they obtained a certification in A+ from CompTIA.