Bill Baumgardner

Bill Baumgardner has a strong background in customer service and operations management, with extensive experience in the telecommunications and real estate sectors. Currently serving as Customer Service & Administration Manager at Frederick News-Post since May 2019, Bill previously held significant roles including Senior Manager of Research at CoStar Group, Inc., where oversight of a team of 25 was crucial for maintaining data accuracy in the commercial real estate field. Bill's experience also includes developing a 24/7 Service Center for the University of Maryland and managing regional operations for Axiant, LLC. Prior roles at Dobson Communications Corporation involved directing a call center with a focus on customer service and quality assurance. Bill holds a BA in Business Administration from Hood College.