Jt Smith

JT Smith's work experience includes holding the position of Vice President of Experience at Freebirds World Burrito, where they oversee operations across employee and guest experience, facilities management, and construction and design. JT also leads a team of 15+ staff and focuses on driving growth and improving guest experience through continuous improvement and the implementation of new technologies.

Prior to their role at Freebirds World Burrito, JT served as the Director of IT & Ops Services - Projects and Solutions at the same company. JT was responsible for establishing scalable metrics, systems, and processes within the IT department and optimizing systems across 80+ locations. JT provided support to hundreds of managers and thousands of employees across multiple states and managed the implementation and support for various technologies.

Additionally, JT has experience working at Tbk Management Services Inc as the Director of Operations for the Doc's brand and as the Managing Director for the Waterloo Ice House brand. In these roles, they provided cross-functional leadership, managed teams, assessed financials and store performances, and implemented manuals and training programs to drive growth and improve operations.

Overall, JT Smith has a wealth of experience in operations management, employee and guest experience, and technology implementation, with a focus on driving growth and delivering best-in-class experiences.

JT Smith attended Richard King High School from 1992 to 1995. No degree or field of study information is provided for this period.