Richard Potts

Richard Potts has extensive experience in various managerial roles in the IT industry. Richard started their career in 1999 as the European Network Manager at Earth Tech Engineering, where they were responsible for managing the IT and support function across multiple countries. In 2008, they joined IPI as the Service Desk/NOC Manager, where they redesigned and improved the customer-facing service desk.

In 2010, Potts became the Group IT Manager at GCI, where they were responsible for integrating IT systems and providing support across the organization. Richard then joined Transaction Network Services in 2012 as the Global Service Operations Manager (Payments), where they focused on ensuring customer satisfaction and identifying areas for improvement.

Currently, Potts is working at Freedom Fibre as the Network Operations Manager, a role they started in 2022. The structured information does not provide specific details about their responsibilities in this role. Throughout their career, Potts has demonstrated their expertise in IT systems management, process improvement, and team leadership.

Richard Potts attended RCAT from 1994 to 1995 and obtained a Higher National Diploma (HND) in Mechanical and Electronic Control Systems.