Jacob D.

Jacob D. has diverse work experience in the field service industry. Jacob started their career in 2015 at Field Nation, where they initially worked as a Field Service Engineer. In this role, they handled various work orders and contracts for different clients, ensuring the completion of assignments and projects within the specified time frame. Jacob utilized their skills to meet SLAs and deliver satisfactory results. Jacob was also responsible for check-in, real-time updates, check-out procedures, and maintaining a schedule of work orders while meeting SLAs.

In 2020, Jacob became a Co-Owner, Sales, Operations & Technical Director at Flint Candle Company. Jacob used their e-commerce business experience to develop marketing materials, maintain vendor relationships, and achieve sales targets. Additionally, they worked closely with the production team to optimize operations, increase safety, productivity, and product consistency. Jacob was also involved in website development, implementing features to enhance user experience and maximize customer satisfaction and sales growth.

Prior to joining Flint Candle Company, Jacob gained experience at various companies. At IBM and Cohesity in 2019, they worked as a Legacy Field Engineer and Field Engineer, respectively. In 2020, they worked as a Data Center Engineer at Procurri. In 2015, Jacob worked at Essintial Enterprise Solutions as a Field Engineer. In 2018, they joined Spencer Technologies as a Field Engineer, followed by their role as a Field Engineer at Freeosk, Inc. in 2017. In 2016, Jacob worked as a Field Engineer at DataMax System Solutions, and in 2017, they held a similar position at The Phoinix Group.

Overall, Jacob D. has an extensive background in field service engineering, with their most recent position as a Senior Field Service Engineer at Field Nation.

Jacob D. obtained their Associate's Degree in General Studies from Mott Community College, which they attended from 2009 to 2013. In 2014, they went back to Mott Community College and earned another Associate's Degree, this time in Network Engineering, which they completed in 2018. Additionally, in August 2014, Jacob obtained a certification in CompTIA A+ from CompTIA.