Freetrailer
Emma Skovgaard Jørgensen is a seasoned professional in customer experience and communication, currently serving as the Head of CX and Learning at Freetrailer Group since October 2018. Emma has held multiple roles within the company, including Customer Support Team Lead and Community/Social Media Assistant, while also managing debt collection responsibilities across Scandinavia. Previous experience includes working as a Student Intern at Teknologiens Mediehus, a Customer Care Consultant at Move On Communications A/S, and a columnist for Paperboy Roskilde. Emma's educational background encompasses a BA in Journalism and Communication and courses at the master's degree level in the same field from Roskilde University, alongside an International Bachelor of Social Science.