Rob Crews is a seasoned customer success and logistics executive with over 30 years of experience in customer success management, global supply chain management, and sales management across various organizations, including 3PL, 4PL, TM, and SaaS. Currently serving as the Vice President of Customer Success at FreightPlus, Rob collaborates with cross-functional teams to enhance customer relationships and retention. Previously, they held significant roles, including General Manager at Best Global/Asian Link Logistics and Director of Strategic Customer Success at Uber Freight, where they focused on client satisfaction and retention strategies. Rob holds a Bachelor of Science in Business Marketing from the University of North Carolina at Wilmington.
This person is not in the org chart
This person is not in any teams
This person is not in any offices