Kim Valencia has extensive experience in technical support and management within the education and technology sectors. Currently serving as a System Specialist at Fremont Unified School District since December 2017, Kim previously held the position of Help Desk Manager at DeVry University since 1999, specializing in Cisco VoIP phones and related systems. Additional experience includes working as a Field Service Engineer at Ultratech Stepper and as a Manufacturing Technician at Intel Corporation. Kim holds an M.B.A. from Keller Graduate School of Management and dual Bachelor of Science degrees in Telecommunications Management and Electronic Engineering Technology from DeVry University and DeVry Institute of Technology, respectively.