Jean Held

Jean Held currently serves as Référent Maraudes et Mobilité at Croix-Rouge française, focusing on the "Aller Vers" projects in the Yvelines region since June 2023. With extensive experience at Orange since June 2004, Jean has held various leadership roles including Directeur de la Transformation Pro PME and Directeur des Parcours Clients Pro-PME, where responsibilities included overseeing customer experience and business market strategies. Additionally, Jean has acted as Directeur de marché Pro-PME and Directeur du service clients, managing technical customer service for business clients. Jean's educational background includes achieving a C1 level in English through the Bulats certification in 2018.