James A. is an experienced Technical Services Manager with a strong background in the telecommunications and aviation industries. They have held various positions, including Head of Customer Services and Support at Frequentis and National Manager of Facilities Management Services at Airservices Australia. James has expertise in Change Management, Business Planning, Service Delivery Excellence, and Coaching. They earned a Master of Enterprise in General Management from the University of Melbourne and a Diploma in Electronic Engineering from Victoria University.
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