Oliver Zühlke

Oliver Zühlke is an experienced leader in customer care and technical account management with a strong background in engineering. Currently serving as the Head of Customer Care - Technical Services and Support at Doctolib since November 2021, Zühlke manages over 40 team members and focuses on enhancing customer service. Prior experience includes roles as Vice President of Customer Support and Key Account Management at NUMESYS İleri Mühendislik A.S., where Zühlke led multidisciplinary teams and facilitated significant growth. At ANSYS, Zühlke held various positions, culminating in Global Technical Account Manager Automotive, where notable achievements included securing a $27 million agreement and driving 30% revenue growth for a key account. Zühlke holds a Diplom Ingenieur in Physikalische Ingenieurwissenschaften from Technische Universität Berlin and is pursuing an Executive MBA in General Management.