Khalid B. is an experienced operations professional currently serving as an Operations Associate Level 2 at FreshPrints since January 2022, where an impressive 16% efficiency score has been achieved through the processing of high-value and time-sensitive orders. Prior to this role, Khalid B. worked as a Senior Associate in Compliance Operations at Amazon from December 2019 to January 2022, where monitoring compliance, recommending corrective procedures, and implementing process improvements led to a 20% increase in efficiency and customer experience. Khalid B. also has experience as an intern at Jio, focusing on LTE 4G network optimization, and as an Information Technology Consultant at IT Support Desk, addressing IT system issues. Khalid B. holds a Master of Business Administration in Information Technology and a Bachelor of Technology in Computer Science from Lovely Professional University, along with an educational background in Mathematics, Statistics, and Computer Science from Delhi Public School Srinagar.
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