Amanda Blake

Amanda Blake has a diverse work experience. Amanda currently holds the role of Sales Coordinator at Fresh Tracks Canada Inc. and Assistant Director of Admissions at Visual College of Art and Design, both starting in 2021. From 2016 to 2021, they were a Reservations Coordinator at Pursuit Collection, where they were responsible for loading client contracts, providing support to the reservation team, creating/tracking/reporting discount codes, developing standard operation manuals, creating/maintaining an online resource wiki, and distributing weekly informational emails. From 2013 to 2016, they held various roles at Brewster Travel Canada, including Product Services Coordinator, Vacation Planner, and Ticket Agent. As a Product Services Coordinator, they assisted with the annual contracting process, negotiated rates and policies with suppliers, and managed the Inventory & Room Block. As a Vacation Planner, they assisted in creating dream vacations in Canada and made recommendations based on their personal experience. As a Ticket Agent, they provided service in the form of ticket sales to individuals and tour groups.

Amanda Blake attended ICS Canada from 2012 to 2013, where they earned a degree in Hospitality Business with a field of study in Hospitality Administration/Management. Amanda has also obtained several certifications, including Customer Service: Writing for Social Media and Developing Your Emotional Intelligence from LinkedIn in 2021, Excel Essential Training (Office 365/Microsoft 365) from LinkedIn in 2021, Body Language for Leaders from LinkedIn in 2018, Phone-Based Customer Service from LinkedIn in 2018, Successful Negotiation: Essential Strategies and Skills from Coursera Course Certificates in 2016, and EFCELT - 92% PROFICIENT USER from EF English First in 2015.