David Webb

David Webb is a senior commercial and operational leader specializing in SaaS, payments, and e-commerce, currently serving as VP of Customer Experience at Fresha. With extensive experience in award-winning, hyper-growth businesses, David has previously held leadership roles at CarTrawler, loveholidays, and Flipdish, where they drove performance improvement and operational success across large teams and multi-channel contact centers. David's expertise includes leading transformational change, improving customer satisfaction, and achieving significant productivity gains. They hold a degree from the University of East London and have a proven track record in M&A activities and building strategic partnerships.