Luka Androcec

Luka Androcec is an accomplished professional with extensive experience in digital support and customer service across various industries. Currently serving as a Senior Digital Support B2B at FreshBooks since February 2021, Luka provides assistance to platform users and clients, conducts internal user testing, and collaborates with product development teams to enhance user experience. Previously, Luka worked as a UXUI Designer at Grow, focusing on user-centered design processes, and held senior customer service roles at Informa Markets, where Luka managed digital solutions for pharmaceutical and food portfolios. Earlier career experiences include positions in hospitality and market research, complemented by education in tourism and a diploma obtained from Ironhack.