FreshBooks
Peter Nguyen is an experienced professional specializing in customer success and onboarding, currently serving as a Senior Customer Success Onboarding Specialist at FreshBooks. In this role since October 2019, Peter has demonstrated expertise in providing exceptional onboarding experiences for high-value customers, collaborating with internal teams to enhance client retention and satisfaction. Previous roles include Data Analyst and Team Lead for Restaurant Onboarding at Uber, where Peter led team training and managed onboarding processes. Earlier experience includes recruitment marketing at Accenture and event management at Epic Nights Productions. Peter holds a Bachelor of Business Administration in Marketing from George Brown College.
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