William Urena has extensive experience in the transportation and logistics sector, currently serving as AM Shift Manager at FreshDirect since December 2008, overseeing a large transportation department. Previously held the position of Cross Dock Operations Manager, where management of a 12,726 square foot facility included direct oversight of over 40 truck drivers, performance audits, and maintenance of a customer-centric culture. As Field Manager, William excelled in resolving fulfillment issues, leading communication efforts, and managing a skilled team while adhering to policies and union contracts. William also has experience as a Route Driver, efficiently delivering goods in the NY and NJ area, and worked in operations and logistics at FedEx from January 2007 to December 2008. Educational background includes training through fresher jobs in New York from 2005 to 2006.
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