Seila Thy

Seila Thy is a Technical Support Administrator with extensive experience in providing technical assistance and support across various organizations. Currently at FreshRealm since June 2023, Seila manages helpdesk requests via the Jira service desk and collaborates with an IT team to enhance user experience. Prior experience includes technical support roles at Blue Apron and Premier Talent Partners, where responsibilities involved analyzing ticket trends and managing technical systems for a diverse user base. Earlier positions at Lake Merritt Dental, Jones Computer Center at the University of Redlands, and Keylab encompassed troubleshooting hardware and software issues, demonstrating a strong foundation in IT support. Seila holds a Bachelor of Arts degree in Graphic Design from the University of Redlands.