Bala S is a Senior Engineering Manager at Freshworks, where they currently lead efforts to enhance engineering teams. Previously, Bala was an Engineering Leader at Microsoft from 2021 to 2025, building a modern security platform that supports major services like Exchange and LinkedIn. They also contributed significantly as a Lead Engineer at Samsung Electronics from 2017 to 2021, where they developed B2B solutions for e-commerce. Bala began their career at Microsoft in software development roles from 2013 to 2016, focusing on improving the developer experience for Windows app developers. Bala earned a Bachelor of Engineering in Computer Science from Government College Of Technology in 2013.
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