Celia Y.

Celia Y. has extensive experience in customer success, currently serving as Lead for Customer Success in the APAC region at Freshworks since February 2021, where previous roles included Customer Success Specialist for both ANZ & ASEAN and ANZ. Prior to Freshworks, Celia Y. worked at Pragati Leadership from April 2017 to January 2021 as Associate Director of the Customer Success Group and Customer Success Partner, focusing on corporate sales, professional development, and business consultation. Key achievements include receiving the Value Award for Passionate Ownership and being recognized as a Star Performer in Sales. Celia Y. also completed an internship in Public Relations and Marketing Communications at The Leela Palaces, Hotels and Resorts in 2016. The educational background includes an MBA in Marketing from Symbiosis Institute of Management Studies and a BA in English and History from Jesus and Mary College.