Harshitha N is an accomplished engineering leader with extensive experience in software development and team management. Currently serving as the Director of Engineering at Freshworks since May 2025, Harshitha previously held the position of Associate Director of Engineering at Rakuten India from March 2017 to May 2025, where oversight of a team of over 45 software professionals and the delivery of various projects supporting travel growth in Japan were key responsibilities. Prior experience includes roles at Fidelity Investments as a Lead Software Engineer and Senior Software Engineer, where coordination across multiple locations and subsystem design were central tasks, and at Wipro as a Senior Software Engineer, contributing to ERP module development. Harshitha holds an Executive MBA from the Indian Institute of Management Bangalore and a Bachelor's degree in Electronics and Communications Engineering from Visvesvaraya Technological University.
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