Freshworks
James Pratt has extensive experience in sales and leadership roles within the technology and healthcare sectors. As Director of CX Sales at Freshworks since January 2023, James has previously held positions such as RVP of Enterprise Sales and Senior Manager of Enterprise Sales. Prior experience at Salesforce from January 2015 to December 2019 included roles as Manager of Sales Development and overseeing the Global Onboarding Program, which enhanced the training for newly hired sales representatives. Previous positions include Account Executive at Fuze, Inc., Sales Consultant at Biomet, and Physician Extender/Athletic Trainer at Tahoe Orthopedics and Sports Medicine. James holds a Master's degree in Athletic Training from PennWest California and a Bachelor's degree in Athletic Training from Elon University.
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